Instructions on how to withdraw one-time social insurance online

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1. Conditions for one-time social insurance withdrawal

According to Article 60 Law on Social Insurance 2014, an employee who is subject to compulsory social insurance and requests it, may withdraw his/her social insurance once if he/she falls into one of the following cases:

(1) Having reached the retirement age as prescribed but have not yet paid full 20 years of payment of social insurance (or less than 15 years of payment of social insurance premiums for female employees who are full-time or part-time workers in communes, wards and townships) and not continue to participate in voluntary social insurance.

(2) The employee participates in compulsory social insurance after one year of leave, and the participant in voluntary social insurance (after 01 year does not continue to pay social insurance premium) but has not paid social insurance for 20 years.

(3) Going abroad to settle down;

(4) Persons suffering from one of the life-threatening diseases such as cancer, polio, ascites cirrhosis, leprosy, severe tuberculosis, HIV infection that has progressed to AIDS and other diseases as prescribed by the Ministry of Health. Medical;

(5) In case an employee falls into one of the following cases when serving, demobilizing, or resigning but is not eligible for pension:

– Officers and professional soldiers of the People’s Army; officers, professional non-commissioned officers, officers and technical non-commissioned officers of the People’s Public Security; people doing cipher work receive salaries like military personnel;

– Non-commissioned officers and soldiers of the People’s Army; non-commissioned officers and soldiers of the People’s Public Security who serve definite-term; Military, police and cipher students who are studying are entitled to living expenses.

2. Withdrawal records

In case of one-time social insurance benefits:

a) The original of the social insurance book.

b) Original Application Form  (Form No. 14-HSB).

c) For the person going abroad to settle down, must submit a copy of the certificate of the competent authority on renunciation of Vietnamese nationality or a certified or notarized Vietnamese translation of one of the following papers: :

– Passport issued by a foreign country.

– A visa issued by a competent foreign agency with confirmation of the entry permit for the reason of residence abroad.

– Papers certifying that they are carrying out procedures for naturalization of a foreign country; certification papers or permanent residence cards with a term of 05 years or more issued by a competent foreign agency.

d) In case of suffering from life-threatening diseases such as cancer, polio, cirrhosis of the liver ascites, leprosy, severe tuberculosis, HIV infection that has progressed to AIDS, a copy/summary of the patient’s profile is required. the judgment presents a state of non-self-service; if suffering from other diseases, it shall be replaced with a report on assessment of a decrease in working capacity of 81% or more from the Medical Assessment Council showing that they cannot serve themselves.

dd) In case of payment of the settlement fee, there must be an invoice and receipt for the collection of the assessment fee, enclosed with the original list of the inspection contents of the facility performing the inspection.

e) The original personal statement about the time and area of service in the Army with regional allowances (Form No. 04B – HBQP issued together with Circular No. 136/2020/TT-BQP dated October 29/ 2020) for those who have served in the Army before January 1, 2007 in the area receiving the regional allowance but the social insurance book does not show enough information as a basis for calculating the regional allowance.

For employees who are foreign citizens working in Vietnam and enjoying lump-sum social insurance: The dossier is as mentioned in content 1b, 1d, 1d.

3. Forms of one-time social insurance withdrawal

According to the provisions of Decision No. 896/QD-BHXH dated September 16, 2021 of the General Director of Vietnam Social Insurance, promulgating the list of online public services for administrative procedures under the jurisdiction of social insurance. Vietnam: Procedures for settlement of lump-sum social insurance benefits in the list of online public services are handled by the local social insurance agency. Thus, there are currently ways to withdraw one-time Social Insurance as follows:

– Via e-transaction: Employees log in to the National Public Service Portal or the Public Service Portal of Vietnam Social Insurance, select the procedure and declare all information as prescribed.

– Via postal service (Application form – Form 14-HSB; social insurance book).

– Directly at the social insurance agency (Application form – Form No. 14-HSB; social insurance book).

4. Time limit for settlement

– Up to 5 working days from the date the social insurance agency receives the complete dossier as prescribed.

– No fees when doing procedures

5. Details of the procedure for withdrawing one-time social insurance online

When working online, you can access and operate at:

  1. Page: https://dichvucong.baohiemxahoi.gov.vn/#/index Online one-time social insurance withdrawal in 2023
  2. Page: https://dichvucong.gov.vn/p/home/dvc-trang-chu.html

Then register an account, if you already have an account, log in and declare.

* Step 1: Declare and submit documents

– Employees fully and accurately declare information according to Form No. 14A-HSB provided on the Public Service Portal, digitally sign Form No. 14A-HSB, upload electronic documents or cite resources data from the Personal Electronic Data Management Warehouse and submit the application on the Public Service Portal.

– Employees are not required to declare and return data, records and papers already in the database managed by the social insurance agency or which have been digitized, stored, connected and shared by the competent authority. information sharing with the Public Service Portal, an electronic one-stop information system.

* Step 2: Receipt of application

– One-stop shop staff access software Receive and manage dossiers, receive dossiers transferred from the Public Service Portal and check the content declared in Form No. 14A-HSB, profile composition, accuracy of the dossier, the information on the dossier to perform:

+ In case the dossier is incorrect or has insufficient components, send a notice Form No. 03/TB-GDDT enclosed with  Decision 838/QD-BHXH  to the employee on the Public Service Portal to complete the application according to regulations. determined.

+ In case the application is valid, a notice of settlement of electronic transaction records and results will be returned for electronic transaction records (Form No. 03/TB-GDDT attached to Decision 838/QD-BHXH) for workers and feedback processing status to the National Public Service Portal.

+ Transfer all received dossiers to the Department/Department of Social Insurance regime for settlement.

– Receive the paper social insurance book sent by the employee when the one-time social insurance benefit has been settled, store it or transfer the file management department to archive according to regulations with the processed dossier from the Department/ Department of Social Insurance.

* Step 3: Solve and make a payment list

Officers of the Division/Department of Social Insurance Benefits shall:

– Receive dossiers from the software Receive and manage dossiers, check and compare information according to the provisions of Item 1.1.1, point 1.1, clause 1, Article 7 Chapter III Decision 166/QD-BHXH.

– Access the Policy Management System (TCS) to review and submit to the leader for approval the Decision on enjoying lump-sum social insurance (Form No.

After being approved by the leader, the distribution will be transferred to the One-Stop Department, the paper version (if the individual requests to return the result is a paper version) and the electronic version or only the electronic version (if the individual requests to return the electronic version only). death) Decision on enjoying lump-sum social insurance, the process of payment of social insurance.

– Make a list of one-time social insurance payments according to the provisions of Clause 4, Article 1 Decision 3503/QD-BHXH.

– Time limit for settlement: Maximum 05 working days from the date of receiving complete and valid dossiers as prescribed.

* Step 4: Payment

Officers of the Financial Planning Division/Department receive the list of C97-HD from the Division/Department of Social Insurance Benefits and make payments according to the provisions of Clause 6, Article 1 Decision 3503/QD-BHXH.

Only one-time payment for settlement of social insurance benefits (in cash or via personal account) will be made only after the claimant has received the decision on one-time social insurance allowance and the social insurance book has time to participate. Unearned unemployment insurance (if any) and have returned the paper social insurance book.

Check and compare when paying one-time social insurance as follows:

– In case the beneficiary registers to receive the one-time social insurance regime directly in cash at the social insurance agency: on the basis of ID card/CCCD/Passport which has been verified and verified by the One-Stop Department. The Financial Planning Department/Department shall check and compare the signature of the beneficiary in the Application for one-time social insurance allowance (Form 14A-HSB) with the signature on the list of one-time social insurance benefits payment (Form 14A-HSB) Model No. C97-HD).

– For the case of payment via personal account: Paying according to the employee’s individual account, before transferring money to the account, the staff of the Financial Planning Department/Department will contact the beneficiary by phone number to check the information and notify the one-time payment of social insurance benefits for confirmation.

* Step 5: Return the settlement result

The One-Stop Department performs:

– Receipt: The dossier has been processed from the Department/Department of social insurance benefits to pay the submitter, including:

+ Decision on one-time social insurance enjoyment (Form No. 07B-HSB), Process of payment of social insurance (Form No. 04-HSB);

+ The electronic social insurance book or the paper social insurance book according to the registered method for the case of enjoying one-time social insurance and the time of payment of unemployment insurance payment has not yet been received from the Department/Department of collection management and card book.

– Return results

After receiving the results of administrative procedures, the staff at the One-Stop Department directly phone and notify the beneficiary to receive the result in the registered form and instruct the beneficiary to return the paper social insurance book. In case of receiving results at the one-stop section of the social insurance agency, when you come to receive the results, bring your ID/CCCD/Passport to compare and the paper social insurance book to return to the social insurance agency.

+ In case the beneficiary registers to receive the results directly at the social insurance agency

The officer returns the results to compare ID/CCCD/Passport/Personal account information (if received via personal account) according to the beneficiary’s information on the file; scan ID/CCCD/Passport, sign the scanned copy number for records, ask the beneficiary to sign and receive on the monitoring book to return the results.

Then inform the Financial Planning Department/Department to make payment in cash or transfer money to the beneficiary’s account (in case of cash payment, instruct the beneficiary to receive it directly; in case of transferring via bank account personal account, timely information about the results have been returned to the beneficiary for the Financial Planning Department/Department to make the money transfer).

+ In case the beneficiary only registers to receive the results of the electronic version: The electronic copy is sent to the individual’s electronic data management warehouse on the Public Service Portal.

6. Instructions for declaration via: https://dichvucong.gov.vn/p/home/dvc-trang-chu.html

 

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